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Air Conditioning
Heating
- Heating Repair
Heat Pumps
Ductless
- Mini Split
Other Services
- IAQ
- Water Heating
Financing

Home » HVAC Troubleshooter

HVAC Troubleshooter

What type of problem are you having?

Air Conditioning Heating

What type of Air Conditioner Problem are you having?

My AC isn’t working. My AC is making a strange noise.

This can be Caused by your Thermostat:

Solution:

Make sure your thermostat is turned On
Set 3 degrees below room temperature
Turn Cool, not fan or heat

If the thermostat screen is blank, then the battery is dead. Replace the battery.

Did that solve your problem?

Yes No

Your Air Filter May be Dirty.

Check yours and change if visibly dirty

Did that solve your problem?

Yes No

Is your outdoor unit running?

Yes No

Your AC’s circuit breaker may have been tripped:

Here’s what to do:

Find your breaker box and look for the circuit labeled “air conditioner”
Try flipping that circuit to “off” and then “on”
Give your air conditioner a couple minutes and see if it comes on now

Did that solve your problem?

Yes No

Is there air coming out of your vents?

Yes No

Is there Ice on your Outdoor Unit?

Yes No

Is there air coming out of your vents?

Yes No

Is there Ice on your Outdoor Unit?

Yes No

Awesome!!

Glad we were able to help you solve your problem. We’ll be here if you need us again.

Sounds like you need expert care.

Please turn off your system and get professional help.

Schedule your repair appointment

What type of heating problem are you having?

My heater isn't working My heater is making a strange noise There's a strange smell when my heater runs

What type of heater do you have?

Gas Furnace Heat Pump

This can be Caused by your Thermostat:

Solution:

Make sure your thermostat is turned On
Set 3 degrees below room temperature
Turn Cool, not fan or heat

If the thermostat screen is blank, then the battery is dead. Replace the battery.

Did that solve your problem?

Yes No

This can be Caused by your Thermostat:

Solution:

Make sure your thermostat is turned On
Set 3 degrees below room temperature
Turn Cool, not fan or heat

If the thermostat screen is blank, then the battery is dead. Replace the battery.

Did that solve your problem?

Yes No

What best describes your heating problem?

No air is coming out of the vents Air is coming out of the vents, but it's not warm

Make sure power is getting to the furnace

Try this:

Check your home’s electrical panel. Flip the furnace’s circuit to “off” and then “on” again.
Look for a switch (like a light switch) near your furnace and make sure it is set to "on".

Did that solve your problem?

Yes No

Is your outdoor unit running?

Yes No

Is there ice on your outdoor unit?

Yes No

Your heat pump’s circuit breaker may have been tripped.

Here’s what to do:

Find your breaker box and look for the circuit labeled “heat pump” or “air conditioner”.
Try flipping that circuit to “off” and then “on”.
Give your heat pump a couple minutes and see if it comes on now.

Note: If your heat pump is regularly tripping your circuit breaker, contact us immediately as there is a larger problem.

Did that solve your problem?

Yes No

Is there ice on your outdoor unit?

Yes No

Is the noise coming from the outside or inside unit?

Inside Outside

What type of heater do you have?

Gas Furnace Heat Pump

Is there steam coming from the unit, as well?

Here’s what to do:

This is your heat pump's normal defrost mode.

What type of smell?

Burning Smell Gas (rotten eggs) A moldy smell (like a dirty sock or locker room) Other

Did you just turn your heater on for the first time this winter?

Yes No

This is likely normal.

The smell should go away in a few minutes.

Turn off your furnace now!

There could be a dangerous gas leak in your home. Turn off your furnace immediately and contact a heating repair person.

You need your regular maintenance

This is usually caused by a dirty coil and/or lack of regular maintenance on your heater.

Our Services

Air Conditioning
Heating
Heat Pumps
Indoor Air Quality
Ductless
Water Heating

Air Conditioning
Heating
Heat Pumps
Indoor Air Quality
Ductless
Water Heating

Testimonials

James Telly

If you need some HVAC work done, I highly recommend these guys. Our unit went down and they wasted no time, came and examined the situation and got to work once approved. Very professional, clean and trustworthy. Thank you!

Owen Cruz

Had such a wonderful experience, Dereck helped me out over the phone and was super patient with me. He got our HVAC back and running in no time, would recommended to anyone who has any HVAC needs.

Denise Mack

Derrick and his team were amazing. The gave us options so we were able to make the best decision. They will be coming back to our house every year to check out our new unit. I can’t thank them enough.

Karen Ford

Dereck and his crew (Jeremy, Matt, Nate) did a complex install of three 2-ton split systems for us and they all turned out brilliant because of their caring, professional approach. Timing was perfect!

Michael Renfro

Derrick is fantastic. He is fast, fair and efficient. He doesn’t try to take advantage of your situation or try to sell you something you don’t need. He is literally a rare breed in this day and age. The first person I called told me my seven year old air ...

John Cary

These guys had a very quick response time to come trouble shoot our A/C that went down during a heat wave. They were very professional about the work and quality. I would recommend them to the next person without a hesitation.

Address :

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Financing

Call Us Now!

(530) 990-0956

HVAC Troubleshooter

This can be Caused by your Thermostat:

Solution:

Your Air Filter May be Dirty.

Your AC’s circuit breaker may have been tripped:

Here’s what to do:

Awesome!!

Sounds like you need expert care.

This can be Caused by your Thermostat:

Solution:

This can be Caused by your Thermostat:

Solution:

Make sure power is getting to the furnace

Try this:

Your heat pump’s circuit breaker may have been tripped.

Here’s what to do:

Is there steam coming from the unit, as well?

Here’s what to do:

This is likely normal.

Turn off your furnace now!

You need your regular maintenance

James Telly

Owen Cruz

Denise Mack

Karen Ford

Michael Renfro

John Cary

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